Archive for November, 2009

How to be a blogger (even when you’re really really busy)

November 12th, 2009 by Melanie

Whenever people ask me about blogging or social media, they usually say something condescending like, ‘Oh, good for you. I just don’t know how in the world you have time for that… I’m just soooo busy.’

It’s a fair point. Being a blogger does take some effort, but the way that I look at it, the benefits far outweigh any negatives.  The way to do it is to find the right balance between your personal and professional life.

I currently have two blogs: one about social media and PR, and one about food and restaurants in London.  They’re opposite ends of the spectrum, but they have both helped me in ways I couldn’t have imagined back at the beginning.

My PR and social media site, Fake Plastic Noodles, is the first blog I started, and tends to lean more toward the professional side.  I did so because I wanted to find a job in London, wanted to make connections and really establish myself in the UK PR industry.  Incidentally, it worked. I firmly believe that a huge reason I’m here right now is because of my blog. This is because many agencies and clients understand that while everyone in PR is talking the social media talk, not all of them can walk the walk.  If you interview for a PR position or pitch to prospective clients who you know understand the online space, you need to prove it. Twitter is fabulous for establishing an online presence too, but blogging really helps you expound on your ideas.

My food blog on the other hand is something I do simply for intrinsic value. I finally started om nom London this past summer after months of questioning whether or not I’d have time to start a whole new site.

It’s proved to be the right decision.  It keeps me sane to just write about things that *I* like to do. I was a keen food photographer already, so food blogging just seemed a perfect fit.  Plus, it’s nice to write about something that’s not my job. Shocking, I know.

I won’t lie, sometimes it’s tough to devote enough time to both, but having a system in place of what I want to post about and when is how I’ve been able to juggle it all.  Being a blogger is something that is part of my life that I’m not sure I’d ever want to give up. No matter what, I’ll make time.

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A tough Christmas for PRs?

November 11th, 2009 by Clare Ridley

Christmas spending in the uk

During the first week of November, London’s Oxford Street lights were switched on, the big retailers revealed their Christmas TV advertising campaigns and PRs were already kicking into action with festive-themed stories. Talk about an over-saturated market…

This year has been particularly tough for those of us charged with getting national news coverage for our clients. The MPs’ expenses scandal dominated the news pages for an unprecedented amount of time, impacting many a carefully crafted PR campaign.

This was followed by a summer silly season – usually filled with all sorts of zany stories perfect for PR –  that never seemed to come.  But now, with the Christmas marketing juggernaut rolling into town, consumer PRs are out again in force, selling in seasonal stories, all hoping to drive visitor numbers or boost sales.
This year, consumer spending is dominating the headlines again. However, a quick analysis of some of the stories to hit the papers of late reveals that no one has quite decided whether our festive purse strings are firmly closed or being prised open after a year of living frugally.

While retailers are making bullish predictions for a high-street recovery (M&S claims it won’t need to resort to last year’s 20% flash sales), accountancy firm Deloittes predicts no increase in sales, and according to Eulogy! research for client Moneysupermarket.com, consumers are set to have their cheapest-ever Christmas, cutting back spend by £7.2bn.

With such wildly varying predictions, it remains to be seen who will win in the battle for our wallets: increasingly discount-savvy consumers or the festive lure of the big retailers.

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Body of evidence to support trade organisations

November 10th, 2009 by Ian

When I was deputy editor of erstwhile trade title Precision Marketing, I once asked a cheeky question of the Direct Marketing Agency (DMA): ‘How many direct marketers does it take to change a light bulb?’ The answer was an equally scathing ‘far too many’, suggesting it took several committees months to decide anything. It was a bad time for the DMA as it came under fire from many sides, not least from Brassed Off Britain, the BBC TV consumer programme which proclaimed ‘junk mail’ to be the country’s most ugly bugbear.

But fast forward a handful of years and the DMA has certainly turned a corner under the stewardship of new chief Robert Keitch. A streamlined management structure has been complemented by better communications with all stakeholders.

Keitch recently visited Eulogy! to deliver an overview of the DMA’s services and membership benefits, and our agency is now working more closely with the organisation as a whole. One of several trade bodies covering marketing and advertising – see also the Marketing Society (another one of our clients!), as well as the MCCA, IPA and ISBA – the DMA’s refresh shows just how central these professional bodies are for the thousands of people working in the sector.

It’s a similar situation in the PR sector with the PRCA and CIPR doing such sterling work. Trade bodies stop short of being a union, but still operate important training and legal services for members, as well as the sharing of ideas and best practice, and all-important networking events.

So, after all these years, I take it back. The DMA and other trade bodies like it are an essential part of the fabric of the industry in which so many of Eulogy!’s clients work.

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The message is out there – evaluating the value of PR

November 6th, 2009 by Katrina

Measurement of PR

The media world is moving quickly at the moment, and marketers across all disciplines are having to run pretty hard to keep up. This is well documented in the press, with significant strides now being made towards effective measurement of online, not least by Eulogy! client ABCe, who are constantly working to measure online news sites more effectively. It’s also occurring in PR, where methods of evaluating success and communicating results back to clients in a manner they can link to real impact on sales or demonstrably altered opinions, can be a much more difficult proposition.

Max Kindred, quoted on PRWeek.com recently, is quite right:

‘It’s not the most glamourous part of our jobs, and sadly, it’s all too often not considered until campaign review time. A shame, as evaluating how successful our work has been is so crucial to planning ahead for ongoing work, as well as giving that sense of satisfaction which can come from a job well done’.

The industry as a whole should now fully recognise that impact of activity can go much further than mere column inches generated or indeed coverage in print media (although, the tide drifts inexorably towards online provision of news and insight, you’d be amazed how many clients still just want to ‘be in the nationals’).

The constantly evolving online landscape offers some pointers – Twitter, social media and online buzz about brands is relatively straightforward to assess and is already giving amazing insight on how to track Word of Mouth accurately. However, as with so many things with PR, the best measurement technique is to get to grips with the client’s core – and hopefully clearly defined – objectives. While many clients still want ‘classic’ AVE measurement, possibly to compare year-on-year results for those of us lucky enough to have long-standing clients, this addition of technology now means we can trace the influence of our work much further than that.

The challenge lying ahead of the PR industry is making sure the client’s real drivers are properly understood, and reporting back to them using the most appropriate measures for their goals. It’s hardly rocket science: some objectives – like increased sales generated – can be identified simply by speaking to the client. The other usual client objectives such as generating buzz, helping boost online presence, or simply ensuring the news and core messages are getting ‘out there’ may be more intangible. Whatever the case, slavishly reporting back on rigid print coverage targets is likely to miss the point.

**Photo borrowed from Dave Fleet’s great post on Why Measurement is Important

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Onlinefire’s Top Twitter tools to make life a little easier

November 5th, 2009 by Charley

Twitter tools

With hundreds of Twitter tools readily available and many more launching on a daily basis, it can be quite a daunting task to work out which are worth signing up for – and which aren’t.

So, we at Onlinefire thought we’d let you know about six Twitter tools we really like and why…

1. Bit.ly – shorten, share and track links

Fast surpassing TinyURL, Bit.ly is an intelligent link shortening service which lets you share content quickly and easily. But that’s not all it does. Bit.ly tracks traffic information in real-time and can tell you where your link is being shared and how many people are clicking on it. Very useful stuff if you want to measure and evaluate the impact of your tweets.

Even handier than that, Bit.ly highlights top trends relating to your links, which means that you can access useful nuggets of information, such as the five hottest web pages related to your interest topic, or which social networks are sharing links to your web page on any given day.

2. HootSuite – Twitter management

HootSuite lets you manage all your Twitter profiles in one place. It’s a godsend if you’re trying to keep on top of multiple tweets. Another useful option is the pre-schedule tweet button, letting you stager your messages throughout the day.

HootSuite tracks user engagement by summarising your link statistics and individual tweet stats, letting you see at a glance which tweets have generated the most interest within the Twitter community. It also tells you who your top referrers are and where they are in the world.

3. Trendsmap – real-time local Twitter trends

We all know about Twitter Trending Topics, the global system which highlights Twitter trends, but what about Twitter users in your area – what do they care about?

Trendsmap allows you to drill down and find out exactly that, by mapping trends at a local level. Understanding what local Twitter users are talking about means you can tailor your messages to ensure they are both timely and relevant.

4. Digsby – the ‘Twittteractive’ desktop application

Digsby is a wonderful tool for incorporating Twitter into your everyday life. Once you have downloaded the programme, you’re able to update, reply, ReTweet or direct message straight from your desktop.

Your Twitter stream is updated in unassuming pop-up windows and archived in a button on your toolbar. So you can keep track of what’s going on without ever having to visit the site.

5. Brizzly – The dashboard of all dashboards

Brizzly is a brand new web dashboard for Twitter that makes organising Twitter lists, trends and DMs a breeze.

It includes real-time update alerts for @replies and DMs, and includes a ‘mute’ option that allows you to prioritise who you want to see in your Twitter stream and who you don’t. Clever.

6. TwitPic & BubbleTweet – Add photos and video to your Twitter profile

TwitPic
allows you to post pictures to your Twitter stream and alert your readers automatically and in ‘real-time’. It integrates seamlessly with your Twitter profile and you are updated when anyone comments on your photo.

BubbleTweet is a lovely invention which gives your Twitter profile that personal touch. Making Twitter even more interactive, you can add an introduction video in the form of a bubble which pops up and plays when a new user visits your profile page.

**Image from Technobuzz

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