Archive for the ‘Client service’ Category

Journo lunches: food for thought

April 13th, 2010 by Christina Aylmer-Pearse

Journalist lunches can be viewed as a perk by PRs. For foodies, those who view relationship building as the most important part of their role or those just wanting to escape their desk and office for a while, lunch excursions are something to be relished.  On the other hand, however, if you’re stuck talking about an industry that you don’t have a natural affinity with, they can be a painful, drawn-out process!

Whether you love or hate them, I wonder if we, as PR people, put in enough thought when choosing a restaurant.

Sure, there are basic questions such as whether the journalist has allergies or any food they just don’t like, but are there different rules of etiquette that should be adhered to when at lunch with client and journalist together, rather than a one-on-one?

Another thing to consider: does the choice or style of restaurant have any impact on the outcome of the lunch or the journalist relationship?  Is choosing tapas at Polpo, Fino or Salt Yard going to create a convivial atmosphere or will sharing all those small plates just be messy?  By going somewhere formal such as Murano, do we risk creating a stilted or strained atmosphere, or could this be advantageous if there are various areas of discussions that your client wants to avoid?

Whatever the restaurant you decide on, one of the main meal components must be a tipple!  It sounds simple, but ensuring that a journalist is offered a drink, (frequently and repeatedly) is, according to some, the most important rule of PR lunch etiquette.

But be sure to do some research into the journalist’s preferences beforehand. The more you know about them already, the better the lunch and the conversation can be. In short, making sure that the journalist has a good time will help you to strengthen your professional relationship, as well as help them get the story they need

If you have any favourite restaurants or tips, be sure to leave a comment.

Photo graciously borrowed from Locals Night Out

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Eulogy! Case Study: The TUACA Traveller

March 2nd, 2010 by Lucy Werner

TUACA is a delicious Italian spirit that has been part of the Eulogy! portfolio for several years. Our latest PR campaign initially focused on achieving product placement in consumer magazines with recipes for the signature serves, but eventually we found ourselves within the online space – a new foray for the brand.

The key messaging behind TUACA has always been about ‘discovery’. This is reflected in TUACA’s UK launch. Initially discovered by a Brighton snowboarder who tried it on the slopes of Colorado, and then returned to tell all her friends about it, TUACA is all about word of mouth.

Since then, TUACA has always been the darling drink of the snowboarding community. Admittedly it’s a very niche audience – but while other brands may try to shed cult status and go for a more mainstream approach, TUACA uses this to its advantage. Because it’s a drink for the type of person who likes to discover a secret and pass it onto their friends, online PR and word of mouth is a perfect platform.

In the last year, TUACA has built upon this notion of discovery and word of mouth by launching the first-ever TUACA Traveller competition.

The competition offered one person and a friend the opportunity to win a two-week snowboarding trip undiscovered slopes across Europe. The site was hosted by snowboarding enthusiasts’ site Mpora.

To support the campaign, team TUACA launched the TUACA Traveller Blog. The blog is written by the winner and was supported by video content of his adventures picked up by sliding sports sites like  Gone Boarding and Life’s a Beach.

We are now looking forward to further cementing TUACA’s presence with the sliding sports industry for 2010, including regional activity in our key cities.  So watch this space because TUACA may surf up on a shore near you soon.

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PR in 2010: The future of Eulogy! and Onlinefire

January 6th, 2010 by Melanie

PR in 2010

Welcome to 2010. I can hardly believe we’re in a new decade. It seems like only yesterday I was preparing for Y2K and ‘partying like it’s 1999’. There’s no denying the Noughties were an interesting 10 years. The world has seen the Internet explode, the decline of print media, a recession and new communication tools popping up every day.

All of these innovations mean that we as PRs have to be at the top of our game. That’s why Eulogy! and Onlinefire are ready for 2010. In fact, we’ve been planning for ages. Some of the things you can expect to see on our side:

  • 2010 Awards: Yes, we’re already planning for the 2010 Awards Season. As anyone in the industry knows, award entries are a lot of work, but through the diligence of Helen and the marketing team, and working closely with our amazing clients, we hope to continue collecting honours.
  • PRing PR: Further to awards, you’re going to start seeing Eulogy! and Onlinefire more and more ‘out there’. Be on the lookout for more commentary, expert opinions and reports on the PR and social media industry.
  • Onlinefire and Social Media: Speaking of social media, Onlinefire is also ready for the future. After adding Charley Hayes and Andrew Boyers to the team, we’re making our mark by working with companies such as Panasonic, Virgin Media, the Post Office and Comedy Central. Whether it’s mobile applications, games, video, engagement with bloggers or just social media consultation, we’re happy to help.

In any case, if you want to talk about your future, or the things you’re working on for 2010, please do get in touch via a comment or e-mail. We’d love to hear about it.

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Eulogy! crowned Consultancy of the Year at the 2009 PRCA Awards

November 4th, 2009 by Helen

The excitement sizzled in the office from 8.30, and it was a like a couture dressing room with frocks hung from every picture and post. The day inched by but finally 5.30 arrived to see us donning our glad rags and heading to the ceremony at the London Marriott in Grosvenor Square. And what a night it was!

Eulogy! had been nominated for three PRCA awards, Agency of the Year, Specialist Agency of the Year and Best B2B campaign. Our sister agency Onlinefire was shortlisted for Best Technology Campaign for its work with Virgin Mobile and its 30p tariff.

We took home two almighty awards: we are now crowned Consultancy of the Year 2009 and Best B2B Campaign for our work with Mortascreen.

It was a spectacular night. And I can’t lie, it was made all the more wonderful by our two award wins. Throughout this year, Eulogy!’s board, executive committee and team – from the graduates to the directors – have worked exceptionally hard to make a difference to every aspect of the agency, from things like training and internal comms, to client service, marketing and team structure.

It’s been worth all the hard work. These accolades are a great demonstration of the agency’s excellence. Our growth proves we’re a leading agency that delivers creativity with media insight – a formidable combination.

And, as you can see, we really know how to party! Apologies if we deafened anyone sitting near us. We were the noisiest and most fun-loving crowd in the room!

The moment we found out we had won PRCA Consultancy of the Year 2009!

The moment we found out we had won PRCA Consultancy of the Year 2009!

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The portrayal of PR

July 29th, 2009 by Katrina

As Eulogy!’s resident film geek, it never fails to amaze me how badly films seem to understand PR. Take Hancock, for example, where the ‘PR’ man actually worked in branding. Or de Niro’s role in Wag the Dog, where his character veers wildly from spin doctor to – bizarrely – warmonger to film director – but never actually what I would term PR.

This misunderstanding of the scope of PR runs across TV as well – just think how many people in the world think PR is what Edwina does in Ab Fab, or the spin doctoring in the BBC’s Absolute Power. While it might be part of the job (sometimes) to drink champagne, hold random brainstorms in circular rooms or spend time at long client lunches, nothing as yet has truly encapsulated the work that goes in behind the scenes to these perks or the real scope of the role.

Perhaps it’s because PR is so multidimensional; even in our office the work I do from day to day can vary wildly from what my colleagues are up to. Maybe it’s down to the shifting nature of media relations/ corporate communications/ event management/ client management and the hundred other roles that PR can, and does, accomplish. I just know I still have trouble explaining what my job really entails to my parents when something we have done appears in the paper.  Should PR do a better job on its own coverage?

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