Archive for the ‘Consumer communications’ Category

Marmite brands #1: Lady Gaga

October 19th, 2009 by Phil

Love her or hate her, you have to admit that Lady Gaga has done something special.

In a relatively short space of time she’s gone from a nobody to become one of the most exciting, inventive and inspiring pop stars of the Noughties.  While her peers veer wildly from one extreme (bemoaning problems like music piracy) to the other (having very public breakdowns), 2009 has seen the emergence of an artist who has rewritten the rulebook when it comes to making headlines, all in the name of art.

Her live performances never fail to be spectacular (exploding firework bra anyone?), and even the most mundane events like boarding an aeroplane gain significant column inches.  She even provides forums the blogs with plenty to feast on.

But ‘poon or peener’ aside, for me the success of Lady Gaga is primarily down to one thing; some damn good PR.  The team around her has managed to create a water-tight persona (or should we say brand) with which to stir up controversy and interest, the likes of which hasn’t been seen in a long time.  In a music market dominated by X Factor-style competitions, where new acts are created in front of the camera, warts and all, it’s refreshing to see a marketing approach that’s based on the creation of an enigmatic ‘superstar’, where not a shaft of light from backstage is ever glimpsed. 

We’re never privy to the ‘real’ Lady Gaga, the person behind the make-up.  There are no stories, or photos, of her falling out of a nightclub drunk, upset at being jilted by an ex-lover, overjoyed that she’s reached number one in the charts.  There constantly remains an air of mystique, carefully controlled and refined, where art and performance become the overarching messages, and the usual ‘girl next door does good’ angle fails to materialise.

As PR machines go, Lady Gaga and her record company are on to a winner.  She might have a lifelong career or be the proverbial one-hit wonder, but someone who’s taken less than a year to build up the admiration and reputation as someone as established as Queen of Innovation Madonna deserves to be watched with close attention. 

Then again, perhaps it really is all about the art.

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Rebranding – more than just a name

August 3rd, 2009 by Clare Ridley

Get home after work tonight, turn on your Sky box and you’ll be bamboozled by hundreds of pay TV channels, all demanding your attention.  Most brands only have a handful of competitors but in the pay TV world, things are different.  If you want to stand out, your brand name is the first thing that today’s channel-hopping audiences look for.

There has been a slew of TV channel rebrands in recent years, from the now ubiquitous Dave to the more obscure Alibi and Yesterday.  There’s even a channel called ‘Really’ – really?

Eulogy! client Comedy Central was one of the more recent rebrands.  Formerly Paramount Comedy, a name that said safe, US comedy, the rebrand to its bigger, badder and bolder parent channel from across the pond meant audiences knew exactly what they were getting – a modern comedy channel, dedicated to delivering top-notch comedy.

So do channel rebrands work?  Well, viewing figures certainly say so.  Dave has recently recorded a record 2.66 million viewers for its resurrection of Red Dwarf and Comedy Central’s viewing figures have shot up by 59%.  What’s most important though is making sure your proposition is clear and unmistakable.  It needs to be more than just a gimmicky name – the programming needs to fit with the brand values already associated with the new name, so viewers understand exactly what you stand for as a channel.

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