Archive for the ‘PR industry’ Category

The demise of celebrity endorsement

March 4th, 2010 by Kate Humphreys

Tiger Woods Dropped From Gilette

Over the past few months it been hard to avoid the tabloid furore over un-faithful celebrities. First it was Tiger Woods, then came John Terry and now Ashley Cole has returned to the spotlight once again over allegations of adultery. But as the sordid reports continue to roll in, it’s not just the reputations of the celebrities that are becoming tarnished.

Each year, organisations invest millions of pounds into using fame and power to endorse their brand. Understandably, the use of the right ‘celebrity advertising’ at the right time can prove highly beneficial, but the reliance on famous personalities can also have the adverse effect. Already in 2010, we’ve seen Nike, Tag Heur, Gillette and Accenture cut Tiger Woods from their alliances for fear of their own public image. This is not to mention the stir John Terry and Ashley Cole’s recent behaviour has caused – their affairs could cost the entire England team a £30m sponsorship deal.

Celebrities carry a massive responsibility both through their career and their social life. As role models, they are expected to keep a squeaky clean appearance for all to see. This means that the sex, drugs and rock ‘n’ roll lifestyle of Ronnie Wood is entirely unacceptable for those fronting a family brand like Iceland – a mistake made famously by Kerry Katona last year.

Ultimately brands have no control over their celebrity endorser’s private life, but I think recent events will certainly see organisations become savvier in their marketing decisions. Perhaps Citroёn’s new campaign with John Lennon and Marilyn Monroe could prove the way forward for ‘safe’ celebrity endorsements?

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PR and journalism – an inconvenient truth

February 8th, 2010 by Phil

The launch of a campaign aimed at eradicating ‘PR spam’ caused something of a stir at Eulogy! Towers last week.  The offending site managed to infuriate almost the entire agency, and sparked lively discussion on what is no doubt a significant issue, and one which we don’t take lightly.

What’s most interesting to me is the suggestion that we need a ‘bill of rights’ to govern our actions and ensure best practice in the way we communicate with journalists and bloggers.  I fiercely disagree with this presumption.

Good PRs will adhere to these, and other, rules of engagement, and will reap the rewards accordingly.  Those with a lesser understanding of how to engage with journalists and bloggers will miss out.  That’s the penance.

And ignoring the fact that the ‘extensive research’ this campaign is based on stretches to what constitutes a tiny sample (even in PR extrapolation terms), if journalists are ‘demanding’ this, what about a code of conduct for their treatment of PRs?  We’re not all the same; we don’t all telephone after every press release we send; we don’t all bang out any old crap in the hope that something sticks.  Yet ‘journalists’ collectively ignore phone calls and emails (even when the pitch is spot on and highly relevant), and can give little or no feedback to the ideas and content we generate, and offer to hand over on a plate.  But if it’s something they want, they’ll happily be spoon fed.

Of course I’m generalising – not all journalists behave in this way.  But neither do all PRs behave in the way this campaign accuses.

PRs and journalists (and to a less extent, bloggers) rely on a close working relationship – very much you scratch our back, we’ll scratch yours.  In fact, continuing that theme, perhaps the best way to educate PRs on what’s acceptable and what’s not is to train them, like you’d train a dog.  Reward the good behaviour, ignore the bad.

The inconvenient (or do I mean convenient) truth is that PRs and journalists form part of a wider industry, a communications microcosm.  And even if PRs are the algae at the bottom of the evolutionary pool, as nature has taught us, you don’t kill off the foundation of the food chain.

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PR in 2010: The future of Eulogy! and Onlinefire

January 6th, 2010 by Melanie

PR in 2010

Welcome to 2010. I can hardly believe we’re in a new decade. It seems like only yesterday I was preparing for Y2K and ‘partying like it’s 1999’. There’s no denying the Noughties were an interesting 10 years. The world has seen the Internet explode, the decline of print media, a recession and new communication tools popping up every day.

All of these innovations mean that we as PRs have to be at the top of our game. That’s why Eulogy! and Onlinefire are ready for 2010. In fact, we’ve been planning for ages. Some of the things you can expect to see on our side:

  • 2010 Awards: Yes, we’re already planning for the 2010 Awards Season. As anyone in the industry knows, award entries are a lot of work, but through the diligence of Helen and the marketing team, and working closely with our amazing clients, we hope to continue collecting honours.
  • PRing PR: Further to awards, you’re going to start seeing Eulogy! and Onlinefire more and more ‘out there’. Be on the lookout for more commentary, expert opinions and reports on the PR and social media industry.
  • Onlinefire and Social Media: Speaking of social media, Onlinefire is also ready for the future. After adding Charley Hayes and Andrew Boyers to the team, we’re making our mark by working with companies such as Panasonic, Virgin Media, the Post Office and Comedy Central. Whether it’s mobile applications, games, video, engagement with bloggers or just social media consultation, we’re happy to help.

In any case, if you want to talk about your future, or the things you’re working on for 2010, please do get in touch via a comment or e-mail. We’d love to hear about it.

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My work experience in PR

January 4th, 2010 by Melanie

— A note from Melanie: This post was written by Emily who joined us for work experience over the Christmas Holidays. We were very happy to have her around! –

Over the past few weeks I’ve been lucky enough to gain a bit of an insight into the crazy world of PR.  While friends back home in Australia are spending their Christmas holidays basking on sunny beaches, I leapt at the opportunity to travel to London for a mini working holiday – the 24-hour journey and sub-zero temperatures but a small sacrifice.  As a law student, PR was an area I had never really given much thought to.

Coming in with few expectations, I’ve got to admit that I’ve had a ball.  Despite printing my body weight in media, my time at Eulogy! has definitely opened my eyes to the ins and outs of the industry.  I’ve become familiarised with local press and boardroom brainstorming sessions, press releases and pitches, and been introduced to the once foreign notion of a ‘sell-in’.  While I’ve experienced a lot over the busy weeks leading up to Christmas, I realise it’s probably just a snapshot of what a career in PR would entail.

Without wanting to sound too clichéd, I had a fantastic time at Eulogy!, with an absolutely amazing and dedicated group of people! Perhaps it’s time to consider a career change?

Emily

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PR – taking flack

December 10th, 2009 by Katrina

The Eulogy! office was united in its mirth this week at the publication of a blog entry on I Am the Client, which equated all PR to bad PR. This wittily-written diatribe from an anonymous (and let’s face it – probably fictitious) member of the marketing industry generalises all PR as coming down to three key tactics – celebrities, making things bigger, launching a dedicated ‘day’. In between the general amusement of the author’s assertion that all PRs are always dieting (not with this office’s appetite for cake) and always drinking (surely ruining the diet?), two main points stuck with me.

  1. Bad PR is not all PR. Yes, celebrity, big cheques and national awareness days are tactics used by some. However, they wouldn’t be used if they didn’t work, at least in certain specific cases. PR is about communicating with audiences in the most effective way for both client and consumer, and delivering on set objectives. If you want to raise general knowledge of an issue, an awareness day is one route to take, among many.
  2. Good PR has a – perhaps unfortunate – tendency to be anonymous. It’s a lot more widespread than many realise, but when PR works well it’s not always obvious, flashy, or trashy. That’s because you’re getting what you need – information – and the client is getting what they need – the information out there. It’s seamless, it’s effective, and it’s all around you. There’s a reason why, when advertising and marketing budgets have taken a massive recessionary hit, public relations has both kept going and kept growing.

In its purest form, PR is just about communication, creating a dialogue, bringing people together. Personally, I quite like it to be somewhat anonymous, akin to being the man behind the curtain. It’s not flattery, but a simple fact – communication needs to keep coming.

Any number of companies who have simply stopped talking to their audiences know this can be incredibly dangerous. Silence breeds contempt, and it allows rumours to spread. I may have ranted in the past about PR’s bad reputation in film and on TV, but it still rankles when our industry is criticised. At least we (as somewhat smug multi-award winners this year) can take courage from the fact that it’s specifically bad PR taking the flak.

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