Wednesday was a momentous day in the history of the Internet. It was a day that saw some of the biggest sites in the world effectively close down in protest at proposed US legislation known as SOPA (Stop Online Piracy Act) – a bill designed to fight online trafficking of copyrighted intellectual property such as music, films and video games. For 24 hours sites such as Wikipedia, Tumblr and WordPress (to name just a few) “blacked-out” their content in protest to what they feel are measures that go further than stopping online piracy, and instead, censor the internet.

Why is a free Internet so important, and how would a censored Internet affect the PR industry? By placing a bar on the freedom of information and investigation, working with journalists to build stories could become nearly unworkable. While we all know you can’t trust Wikipedia implicitly, for PRs and journos, it is a starting point. The fast-paced world of online journalism would be forever changed without it. It may seem to be a huge leap, but the consequences of there not being a “free internet”, would – in the grand scheme of things – mean that user-built sites whose lifeblood is content created by its users wouldn’t be possible and in turn the sharing of news and information that’s become part of our everyday lives.

You could argue the Internet is now ‘too big’ to be destroyed, however, if SOPA was in place in 11 years ago, sites like Wikipedia would in all likeliness not exist today. Incidentally, Wednesday, my first port of call to find out when Wikipedia launched was to check Wikipedia, which just goes to show how valuable a tool the site has become and how often we can take it for granted. And that was the point of yesterday’s black-out, these sites are as much part of our daily lives as BBC News or Coronation St. If they didn’t exist, our lives would be lesser for it.

Think of how many times a day you Wiki something or look up a video on YouTube. It could be for inspiration for a pitch or because you have to write a press release on the banana export legislation of Costa Rica. We get inspiration and information from the Internet. Hell, you could even think of a great campaign idea based on that video of Hello by Lionel Ritchie made up from film clips that seems to be going around. So what would really happen if SOPA went through?

In a nutshell, more trips to the library – and no wants that.

David Macnamara

But will this always be the case?

Even if one network is theoretically easier, the challenge has always been how you prevent your not-so-employment-friendly Facebook persona from becoming a scary CV (even though bits of it could actually represent a decent example of where you sit within your working network).

A recent NY Times piece (http://nyti.ms/yv3aqx) brought a few new social media tools to my attention that I think solve that common question: How can you bring LinkedIn’s ethos of professionalism and career focus to Facebook? Can there be a common ground (as the article suggests) between the overused sentiments that Facebook is for fun and LinkedIn is for professional purposes?

BranchOut and Be Known essentially do what LinkedIn do, but display what you want perspective employers to see and filtering your profile from what you do not. So how do they shape up?

BranchOut (http://branchout.com/)

BranchOut is a professional network itself. When you visit a BranchOut profile page, it immediately doesn’t look anything like a Facebook profile. The clean display and simple layout make it easy to navigate, and it’s easy to find people who you have professional relationships with. By importing your details, it gives the impression of an independent outlet, without you having to worry about keeping different profiles updated.

However, networking is slightly stymied by having to ask to make a connection with someone in order to see their network, taking the discretion away from the viewer, and so in a way, defeating the purpose. None the less, it is still a useful tool, and since it is retained within the Facebook platform, makes it easy to maintain.

Be Known (https://apps.facebook.com/beknown/)

Sitting within the regular Facebook template, this app immediately feels like it’s just a tab on your profile. It is as much part of Facebook as your photos and notes. While you are expected to input a certain level of background information, it doesn’t feel that much different from adjusting the privacy setting on your profile page. (Which does in itself raise a question: Couldn’t this whole debate be settled by adjusting those privacy settings, and using some of your better judgment and remove those tags of those infamous photos from Ibiza?)

And just in case it’s not you looking to network on Facebook, there are a few useful Facebook recruitment apps for your friends.

Hire My Friend (https://www.facebook.com/apps/application.php?id=328891100642)

Promote your Friends who are job searching to your other Facebook Friends with the Hire My Friend Facebook App. You can include a brief description of their skills and a link to their LinkedIn Profile.

CareerFriend (https://apps.facebook.com/insidecareerinfo/)

CareerFriend uses your Facebook friends’ employment information to find potential job opportunities within your network. After connecting with your Facebook login information, CareerFriend creates a report that includes your friends’ employers, occupations, and reviews of related careers.

Of course it does raise the question, is the whole exercise even necessary? Maybe it’s better to keep your personal and your professional profiles separate? While the line between the two can often be blurred, how often do opportunities come up through a friend of a friend?

David Macnamara

Of the clients I regularly work with, I see inspirational work that highlights plights and causes the world over. Just a snapshot of these include work with inner-city schoolchildren, leukaemia and cancer sufferers and budding athletes eager for their shot at glory. Advertising plays a huge part in communicating the message that these often ignored areas of society attempt to broadcast, and in doing so bring in attention, funding and advocates.

Just a look down the street in the past few weeks will have shown the sea of poppies that flooded our streets in support of those who give their lives for the UK, a campaign that receives huge support from the advertising industry in terms of creative production as well as advertising placement. Case in point: a slot during X-Factor worth £3m was given to them free of charge for this year’s appeal. A media infrastructure that allows companies to spread such important social messages should not be so readily dismissed.

Yes, Mr Monbiot may dislike many of the products, services and messages (he’d probably just seen another ‘Go Compare’ advert) that are communicated through billboards and TV ad breaks, but there are constantly ideas and reports covered by the mainstream newspapers that could be deemed equally influential, misleading and morally questionable, and so I feel his footing in the argument is far from sound. In the end, surely there are more important things to discuss and critique than the too often used scapegoat-for-society’s-ills that is advertising?

Chaos ensued as only two group members were allowed to star in the video and the other person had to film – inevitably this ensured that the point of the challenge was missed. Instead of spending the eight hours available to them coming up with a creative concept which might warrant spreadability, they bickered about who would be front of camera.

The results were pretty woeful. One group did a skit on Prince William and Kate Windsor (nee Middleton) on their honeymoon night, another also centred on the sex sells theme and spent the afternoon dressed as nuns flashing anyone that passed by and the third took the comic route of having someone dressed in a sumo suit exercising on the edge of a pond who was given a shove by a very Jim Carrey Riddler-type character. Despite being allowed to send the clip to one contact per group to spread the word and get the metaphorical ball rolling between them they didn’t manage even 1,000 hits. As one of the judges waspishly commented: “About as much buzz as wasp flying into a window”.

This just goes to show that creating a viral isn’t easy. What you may consider funny, isn’t to other people. The key is to think about what would make you forward something onto your friends. The programme rightly said that ad agencies (and indeed PR agencies) are increasingly turning to viral as a medium as it is a cost effective route to gaining wide scale awareness – however it is only cost effective if it does create wide scale awareness – otherwise it would probably be cheaper to place an ad in Downstream magazine (a specialist title for the Oil and Gas industry) which has more reach.

Viral isn’t easy and it just goes to show that not everyone with a camera can generate buzz; it is all about understanding how to get the clip correctly seeded out so that it does get those all important views. It is here that PR comes into its own. We have the skillset, the contacts and the heritage in creating conversations – both online and offline.

Baking is my hobby. Unlike most hobbies you undertake after office hours, it’s not something that helps you lose weight or meet new people. Baking is a hobby that gives you great culinary skills but best of all it gives you the ability to put huge smiles on faces with lovely cake.

I’ve baked a few cakes and jam tarts for the office and I’m proud to say the discerning palettes at Eulogy! polished them off in minutes. I feel I’m doing a service for the agency by giving them a bit of sugar to get the creative juices flowing and create some excellent PR!

When I was asked by the Grand Marnier account team to have a go at making the brands chocolate fondant recipe I was delighted to take part. At the time I was hooked by the British bake off and considered applying, so I was treating this task as though I was competing in the competition. That was until I realised I was being judged on producing a type of cake slightly out of the realms of my signature bakes. The image from the recipe looked like something Raymond Blanc would whip up without looking. While I feel confident with sponge and pastry, getting the gooey soft centre and silky hard casing correct for the fondant would prove a challenge.

Armed with my ingredients and Cath Kidston apron, I pre heated the oven and carefully read the recipe instructions three times. As the mixture started to emerge into what I felt was the correct consistency I threw caution to the wind and divided the carefully crafted chocolate goo into individual pots. After placing the fondants in the oven I had one eye on Coronation Street and the other watching every millimetre of the mixture rise.

When the seven minutes of cooking time was up I pulled the cakes out of the oven and plopped onto a plate with whipped cream and icing sugar. Initial reviews were very good as the piping hot runny chocolate centre went down a storm with my first critic, my possibly biased boyfriend. However after sitting in the fridge all night waiting to come to the office the cakes did not look their best. I should not have worried so much, while they might not have looked like something from Pierre Hermé in Paris; they were devoured by the Eulogy! cake lovers in seconds. As I like to say, it’s not what it looks like it’s how it tastes…well that’s what I like to think anyway. The fondants provided a little sugar to fuel our excellent creative PR ideas.

If that last sentence was utter gobbledygook to you, you’re not alone. I also stumped my fellow study groupers with the same sentiment. Following a lecture on individual difference, we were allotted our syndicate teams and asked to discuss the kinds of individual data we captured and acted upon within our organisations (for those of you that know me, the word data meant I was up out of my seat and in the break-out room before anyone else had even gathered their files – if there’s anything I know its data, so all my fears evaporated – this would be a breeze).

I shared my group with people from huge organisations such as British Gas, J&J, Royal Bank of Canada and people from smaller companies including a steel manufacturer and vaccine producer. Spurred on by data collection, I set about mining the information from my colleagues – although none of them had much to say (until we went on to discuss data privacy – but that’s a whole other blog post) further than discussing what happens to the information collected at interview and during appraisals. I on the other hand was fit to bursting with oodles of individual difference information on my fellow Eulogites. This is because we use a psychometric testing tool called Insights. However, where some organisations seemed to use similar tests for candidate selection, at Eulogy! we use it to understand ourselves and team mates. In a nutshell (and at a very basic level) Insights through a series of multiple choice questions assigns you a colour either Red, Green, Yellow or Blue and attached to each colour are a series of traits which suggest how you manage people and how you yourself like to be managed – from your communication preferences through to your speed of work. This has become a part of Eulogy! culture. We all joke about our colours and are constantly reminded by our blue colleagues to TIDY UP or encouraged by our more yellow ones to come for a drink, however, behind the fun facade it really has helped us at an operational level. We are all aware of each others’ colour and make a conscious effort to work in the ways that suit that person, making a very harmonious (most of the time) and conflict free work place. One of our common sayings is that it PR not ER, but this reminds us that the job itself is stressful enough without having to worry about team conflicts – and Insights has helped us to eradicate this.

I was astonished to find that Eulogy! (and indeed the PR industry as a whole) was well ahead of the game when it came to Organisational Behaviour (particularly given the size of companies and range of sectors represented on the programme who in my mind were the guys to follow) – however, given our PR Week Best Places to Work accolade last week, I shouldn’t have been so quick to judge. Lesson learnt. At least I’ve now got something to write about in the exam in December – not bad for an uncaring red. I’ll be fascinated to see whether my green side increases as a result of my stint in Edinburgh.

As a PR, I’m not remotely threatened by the damage Borkowski suggests will be wrought on my reputation, or that of my industry, by the characters in Absolutely Fabulous.  The show, arguably a classic of British comedy, is populated by caricatures and scripted around hyper-real situations, told to the audience in a familiar comedic format, set to a laughter track.  What’s more, it’s been part of the television landscape, on and off, for two decades.  Will its appearance really make any difference to how PR and its people are perceived, especially when it’s worth noting that with the greatest will in the world, these new episodes won’t stray more than a few drunken steps from the themes of the original, for fear of disappointing a nostalgia loving audience?

My issue with Borkowski’s viewpoint is twofold.  Firstly, it doesn’t matter what the wider audience thinks about Ab Fab; it’s what our audience thinks.  Are we really suggesting that client budget holders, the channel owners, the industry experts, the media at large, the users of our skills and services, will base their opinion on something that’s been part of the national consciousness for so long?  Anyone can tell I’m not from the Ab Fab mould within the first 30 seconds of meeting me, so what’s the worry?  And secondly, if we’re going to think about changing perceptions, shouldn’t our time and effort be focused on building on the existing stature and value of PR to these aforementioned audiences, so we’re able to secure even larger shares of the budget?  This, to me, should be based on what PR can and does achieve, and has nothing to do with bemoaning the misadventures of an obviously fictional character.

Yes, Lynne Franks received some stick through association, but that also didn’t stop her highlighting her role as the show’s inspiration (in true self-promotional style).  Say what you like about her but Franks has always been a smart PR operator, especially when she recognised the value her association with Ab Fab delivered over any negative connotations, and went on to build a career out of it.

Getting hung up on a TV show which the entire audience knows is nothing more than a fashion-conscious joke seems a little like overreaction, or perhaps it’s simply a way of Borkowski saying something mildly controversial to generate some self-promotion of his own.  I suppose that’s what ‘PR gurus’ are famous for.

The Eulogy! team not only let me come and experience what working in an agency is like, but got me involved with real work on real accounts, producing work for important clients. Everyone went out of their way to get me involved and the fact that I felt like part of the team after only a week is a real testimony to how open and fun the environment at Eulogy! is.

From brainstorming with the team to speaking to journalists on behalf of clients, I feel that I contributed to the team and gained some valuable experience this week. I feel that I have genuinely gained as much of an idea as you can get (without actually working there) about life at an exciting PR agency.

Although I have gained valuable work experience this week, I have also gained a lot more. During my time at Eulogy! I have met some very cool and interesting people and with them I have smiled, a lot, and for that, to everyone at Eulogy!, thank you.

JJ
Work experience 8th-12th August 2011

I know these are difficult financial times, but by adding Gaddafi to your portfolio is hardly going to be the jewel in the crown that has prospective clients banging down the door. Also, I’d question the longevity of such an account give the current situation in Libya!

Though seriously, why would any business in their right mind be happy to attempt to work with someone against whom the International Criminal Court has issued an arrest warrant for alleged crimes against humanity? In fact, any PR agency that is bonkers enough to take on the ‘account’ is likely to see an exodus of clients and staff not keen on the new addition to the portfolio.

Also, the damage to the reputation of the PR industry caused by any agency agreeing to work with Gaddafi could be huge.

Of course every legal business – including those that supply military hardware and tobacco products – has a right to communicate their offering, but dictators condemned by the worldwide community and having an international arrest warrant against them have frankly forfeited that right.

That leaves the thorny question of the regimes in Syria and Bahrain who have been attacking their citizens – should PR agencies be happy to represent them and promote their messages? In my mind eyes, yes they do. After all, they are Governments recognised by the international community and unless the legal situation changes have a right to communicate their messages to the wider world.

Nevertheless, agencies that do take on such accounts would have to carefully communicate their reasons why to clients and staff who would be within their rights to be dissatisfied with this situation.

However, with Gaddafi there is no ‘grey’ area for debate – for agencies it’s a straightforward no no.