Posts Tagged ‘Social media’

The Leaders’ Debate as seen on Twitter

April 16th, 2010 by Andrew

Leaders' Debate

Unless you were under a cloud of volcanic ash (oh, wait…), you’ll have known that last night saw the UK’s first ever leaders’ debate on ITV. The event, despite an Icelandic volcano’s best efforts, has dominated the news agenda across all media platforms for the last week.

Online opinion tracker Tweetminster provided consistently interesting facts throughout proceedings and in the aftermath with regards to interest in the debate on Twitter. Throughout the debate, a staggering 35,483 people tweeted 184,396 times, with an average frequency of 29.06 tweets per second.

To put that into some form of context, that’s fifteen times more tweets than were seen for #askthechancellors and almost triple the volume of tweets posted during BNP leader Nick Griffin’s infamous appearance on Question Time – both of which saw significant surges in interest themselves.

Admittedly, in the context of the entire UK population those figures seem less impressive. However, they still do add to the belief that – in social media circles – the appetite for political consumption is there.

What these debates and the interest around them have demonstrated, is that while social media isn’t a direct replacement for other media, it’s a hugely engaging complement to other platforms.

The observations provided on Twitter, even though much of it was superficially commenting on the state of the leaders’ make up or what they were scribbling on their notes, made the leaders’ debates incredibly exciting.

The TV debate on its own may have made for relentlessly dull viewing (BBC Parliament, anyone?), but Twitter added a whole new dimension, providing an outlet for discussion and amusing insight not just from your average Joe, but from people in power, too. Throughout the debate I was enlightened of the real-time thoughts of Alistair Campbell, the Evening Standard’s deputy political editor Paul Waugh and MPs John Prescott and William Hague.

What other aspect of the media could offer such close insight?

The leaders’ debate was part of a continuing acceptance that engagement in politics means more than simply voting at a ballot box. People are interested and engaged, but just in increasingly complex ways, including social media.

This interest in the leaders’ debates, be it superficial or not, can only be seen as a positive. Millions of people tuned in to the debate on TV and thousands of those cared enough to express some form of opinion. In the world of low voter-turnouts and sentiment for politicians being at its lowest ebb, that can only be a good thing.

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It’s social media, stupid.

December 7th, 2009 by Andrew

Thousands of companies demand a social media presence in order to enhance their brand. There is one area they could learn from where the Internet is already having a huge impact – politics.

Since Barack Obama embraced social networking as one of the core foundations of his 2008 Presidential campaign, the medium has been championed as the great new form of political engagement. It’s not difficult to see why.

Social networks such as Twitter offer politicians a unique opportunity to interact with their electorate on a mutually fair platform on a regular basis. For example, UK politicians like Kerry McCarthy MP, Dan Hannan MEP and even John Prescott MP have seen the virtues of social media in creating a dialogue with their constituents.

Blogging, too, has become a growing political force. A brief look at services such as Social Media Affairs, which catalogues political blogs, demonstrates the growing list of increasingly influential voices online, such as Iain Dale and Guido Fawkes.

Social media has also emphatically demonstrated how it can bring cohesion to a social movement. Whether it has been to tell a company that what it’s doing is wrong, to protest against someone’s actions, or even to protest against Governments, platforms such as Twitter have provided ‘average Joe’ with a phenomenal vehicle for uniting behind a common cause.

Obama has more than 2.7 million followers on Twitter, while the use of his website, MyBarackObama.com, to organise support is well documented. It helped to cement his placement as a grassroots candidate during his 2008 election, as well as encouraging individuals to become directly involved in Obama’s campaign.

It’s a point that brands should take note of. The level of engagement that enveloped Obama’s supporters provided them with an investment in the campaign and as such they went that extra mile, providing millions of fundraising dollars and eventually elevating Obama to the White House.

By engaging with their customers, brands could build a similarly loyal group of advocates who they can rely upon to champion their brand which, in the current competitive economic climate, could be vital to a company’s survival.

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Is there space for b2b in online PR?

November 17th, 2009 by Phil

Just as the internet has dramatically changed the way we communicate, source information, socialise and do business, it’s also having an impact on how we deliver PR.  But while consumer practitioners relish and embrace the wide range of new tactics and techniques digital offers, developments in the B2B arena are happening at a slightly different pace.

There are immediate digital opportunities which mirror those in print (especially when we consider most print titles have either an online version, or that so many have migrated online completely), but it would be underselling the potential to simply suggest that everything we do offline simply translates online.  Instead the scope of opportunity presents us with a much more dynamic and exciting B2B digital toolkit, offering not only specific digital techniques, but a new level of immediacy and interactivity which B2B PR may have lacked in the past.

At Eulogy! we’re marching forward with the development of our B2B digital approach.  Since embarking on this process we’ve discovered some of what works, some of what doesn’t, but also realised that the journey is one of constant evolution.  Specific techniques may be as simple as embracing social media-based opportunities, in order to manage a client’s reputation online and ensure that they’re part of pertinent discussions.  Others are more advanced; from blogger relations, using platforms like Facebook and Twitter, and investigating multimedia PR delivery.  Above all we’re recognising how dialogue and response work together in this new digital landscape, enabling us to manage reputation, promote brands and their products, services and values, and ultimately create more dynamic and exciting PR strategies.

Of course, not everything will work for everyone, and there’s still much more to develop and explore.  For us, the challenge comes not in identifying these exciting opportunities, but in convincing clients and prospects of the value of making an ongoing investment in digital PR.  Measurement is crucial, but delivering the right kind of measurement, especially when the tactics are so new and varied, isn’t easy; but we’re working on it!

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How to be a blogger (even when you’re really really busy)

November 12th, 2009 by Melanie

Whenever people ask me about blogging or social media, they usually say something condescending like, ‘Oh, good for you. I just don’t know how in the world you have time for that… I’m just soooo busy.’

It’s a fair point. Being a blogger does take some effort, but the way that I look at it, the benefits far outweigh any negatives.  The way to do it is to find the right balance between your personal and professional life.

I currently have two blogs: one about social media and PR, and one about food and restaurants in London.  They’re opposite ends of the spectrum, but they have both helped me in ways I couldn’t have imagined back at the beginning.

My PR and social media site, Fake Plastic Noodles, is the first blog I started, and tends to lean more toward the professional side.  I did so because I wanted to find a job in London, wanted to make connections and really establish myself in the UK PR industry.  Incidentally, it worked. I firmly believe that a huge reason I’m here right now is because of my blog. This is because many agencies and clients understand that while everyone in PR is talking the social media talk, not all of them can walk the walk.  If you interview for a PR position or pitch to prospective clients who you know understand the online space, you need to prove it. Twitter is fabulous for establishing an online presence too, but blogging really helps you expound on your ideas.

My food blog on the other hand is something I do simply for intrinsic value. I finally started om nom London this past summer after months of questioning whether or not I’d have time to start a whole new site.

It’s proved to be the right decision.  It keeps me sane to just write about things that *I* like to do. I was a keen food photographer already, so food blogging just seemed a perfect fit.  Plus, it’s nice to write about something that’s not my job. Shocking, I know.

I won’t lie, sometimes it’s tough to devote enough time to both, but having a system in place of what I want to post about and when is how I’ve been able to juggle it all.  Being a blogger is something that is part of my life that I’m not sure I’d ever want to give up. No matter what, I’ll make time.

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A fine way to regulate endorsements

October 15th, 2009 by Melanie

The US has announced a crackdown on product endorsements. For years, we’ve all been used to seeing celebs and models hawking everything from car insurance to beauty products, but surprisingly this ruling isn’t limited to Iggy Pop  or Sarah Jessica Parker – it includes bloggers too.

The new rules say that anyone endorsing a product must give full disclosure about what he or she received – if anything – in compensation for the endorsement or else face fines up to $11,000 (£6,910).

Oddly enough, an attorney for several advertising groups in the States said this ruling is the ‘worst fears of businesses come true’.  That seems a bit of an overreaction to me.  It won’t be a surprise to people that celebs are paid to endorse products (or even lie about them), and most bloggers I know already do disclose the terms in which they’re either endorsing or reviewing a product, i.e. So-and-so asked me to review, I wasn’t paid for this post, etc.

I’m curious to hear what other bloggers think, but my hunch is that we spend so much time trying to prove that we haven’t sold out that this ruling (should it ever make its way across the pond) won’t change very much at all.

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